A British mail, courier and logistics company has today (February 27) opened a new depot in Carlisle. 

DX Group, a leading provider of delivery solutions, including parcel freight, secure courier, 2-Man, and logistics services, has replaced their previous depot in Penrith with a new one in the border city.

This is the group’s second depot opening in 2024 and follows the opening earlier in February of a depot situated in Preston, Lancashire.

The new site comprising a 9,000 sq. ft. facility is located on Kingstown Industrial Estate, north of Carlisle city centre. DX will transfer all the current operations at Penrith to this new larger, enhanced site.

This new depot adds further capacity for the group’s parcels operation, part of the DX Express division which provides highly secure, tracked deliveries to both business and consumer addresses.

The new depot also improves operational efficiencies, reduces stem mileage and carbon emissions, and enhances customer service levels, a key focus for the group.

The DX Parcels operation remains a major area of growth for the group and further capital investment is planned over the remainder of the year to support this.

Paul Ibbetson, chief executive officer of DX Group, commented: "We are pleased to be opening this new facility in Carlisle, which replaces the previous Penrith depot. It will provide our express operations with greater capacity and increase capability in the area.

"It also helps to make us more efficient and reduces our stem mileage, which in turn will lower our overall carbon emissions. We continue to focus on setting market-leading service standards.

"We have invested significantly in our depot network over the past few years and will continue this programme across the Group, including IT, vehicles and equipment."