BT is to hold two special events in Carlisle this autumn (November 4 and 5) to help inform residents about the change from analogue to digital landlines.

The company has announced it will be rolling out its new digital home phone service ‘Digital Voice’ in the North West of England this autumn.

The region will be visited by BT as part of an awareness-raising drive around the industry-wide shift from analogue to digital landlines, with over 25 events scheduled during October.

This includes BT’s advisors and its demonstration vehicle visiting Carlisle’s Dobbies Garden Centre, Haddon Grange, Orton Grange, Dalston, Carlisle, CA5 6LB on November 4 and 5.  

Lucy Baker MBE, All-IP Director, BT Consumer, said: “Through the work with our Digital Voice Advisory Group and our regional engagement, we’ve held 40 events, placed local radio and newspaper ads and met over 4,000 customers in person.

“We understand that any change can be unsettling, and we’re here to support our customers every step of the way. First-hand experience shows that once people have the facts and have spoken to one of our advisors, they feel confident to make the switch."