GETTING the right insurance advice is essential, says Paul Graham, managing director of H&H Insurance Brokers

WHAT happens when the worst happens? It’s a question we ask ourselves every day in the insurance sector because it’s our job to make sure that our clients have the right cover in place so they can deal with whatever life throws at them.

When Storm Arwen hit the UK in November 2021, H&H Insurance Brokers experienced the busiest day in its history, with a total of 130 related claims to a value of more than £1 million. In comparison, we usually get an average of around four of five new claims each day.

As a team, we dealt with the aftermath of the damage inflicted by the storm to our clients’ property and vehicles to help ensure they could get back to normal as quickly as possible.

Devastating weather events such as Storm Arwen often reveal the true value of having the correct policy in place for your business, which is why we work with our clients as a trusted advisor, using our knowledge and experience of the insurance sector to protect them against potential threats.

Having a trusted advisor who you call on for support and advice is an essential part of running a business. If you have a legal issue, you speak to your solicitor, if you need tax advice, you call your accountant. In the same way, your insurance broker should be your trusted advisor when it comes to protecting your business.

At H&H Insurance Brokers, we spend valuable time getting to know our clients so we have an in-depth understanding of their business and their plans for the future. If you are planning to move into new premises, invest in new equipment or expand your team, it’s our job to ensure that you have the right cover in place.

News and Star: Paul Graham Managing Director of H&H Insurance BrokersPaul Graham Managing Director of H&H Insurance Brokers (Image: H&H Insurance Brokers)

Our team of experienced account executives works closely with businesses across Cumbria and the North of England, visiting them on site and seeing for themselves how they operate. They understand that every business is different and use their knowledge of the insurance industry to advise them on any potential threats or risks.

We look after businesses across sectors from tourism and hospitality to agriculture and rural, plus many more, and have access to multiple insurance providers to ensure they get the right cover at the right price.

Our commitment to being a trusted advisor for our clients and to providing a first class, personal service is reflected throughout our business, from the account executives meeting clients face-to-face, to the account handlers and claims team based at our head office in Carlisle.

If the worst happens and you need to make a claim, you need to know that it will be dealt with quickly, efficiently and professionally which is what our in-house claims team does every single day. The exact opposite of a faceless call centre, they will personally look after your claim from start to finish - and keep you informed throughout the process.

We understand that experiencing a fire, a theft or a flood is about much more than financial loss. It’s a difficult, often emotional time, which can impact not just on you but on your employees. It’s our job to make sure that you are back on your feet as quickly as possible by making the claims process as simple and easy as possible.

Insurance is about more than planning for potential future events, it’s about having the peace of mind that your business is protected so you can focus on the things that matter. We’re here to help you do just that.

H&H Insurance Brokers is the UK’s Independent Broker of the Year for 2022 and one of the UK’s leading independent insurance brokers operating across the North of England, the Scottish Borders and Wales.

The firm, which has its head office in Carlisle, has nearly 40 years of experience protecting businesses across sectors including tourism and hospitality, agriculture and rural, commercial, and property. It also offers a number of specialist insurance products. hhinsurancebrokers.co.uk Tel: 01228 406290