A care home has received a 'good' rating from a health watchdog following an inspection.

The Care Quality Commission visited Bridge House Residental Care Home, on Market Street, Flookburgh, in March this year to examine whether the service was safe and well-led.

Both these key inspection areas were rated as 'good', and the care home, which provides care to up to 37 older people and people living with dementia, has retained its overall 'good' rating.

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In a report published this week, inspectors said: "People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

"People told us this was a good service and said they would recommend it."

The report added: "People were asked for their views and their feedback was used to further improve the service. Staff felt well supported and able to provide good care to people."

Inspectors also found the registered manager and staff worked in partnership with other services to ensure people received the care they needed.

Other comments included:

  • There were enough staff, with the appropriate skills, to provide people's care. People told us there were staff available when they needed support. One person said, "There are always plenty of staff around."
  • The provider carried out thorough checks before new staff were employed. This included checking people's good character and conduct in previous employment in health or social care.
  • Staff who handled medicines had completed training and their competence in handling medicines safely had been assessed.
  • People told us they would recommend the home. One person told us, "It is lovely here, I would definitely recommend it." A staff member said, "I would highly recommend Bridge House as a service as I feel it's a very caring environment and safe for people to live as they should." 
  • People received high quality, person-centred care because the registered manager had developed a person-centred culture which focused on providing good outcomes for people.