THE votes have been counted, and Cumberland News readers have named the best independent retailer in the region.

The Bathroom Shop in Carlisle has won the title of Best Independent Retailer.

The owner of the business, Andrew Crellen, was surprised to have taken the win but feels its an honour to have been voted for.

Mr Crellen has owned the shop since 2014 and has worked hard to build a relationship with everyone who comes to the shop even if they just come in for some advice.

Keeping on trend takes a lot of work but he hopes to provide quality bathroom furniture and help people achieve their bathroom dream.

The shop offers a full service from design to planning and even installation Mr Crellen said: “Every day is different in the shop. we have a great team and we all get on really well.

“We try to make people feel as comfortable as possible because what we have to talk about isn’t always the nicest of topics to talk about.

“Most people have a dream bathroom, and we try to help people get it. It’s a great feeling to know you have helped someone achieve this.

“It’s always interesting here and it can be a challenge especially when people don’t realise the options they have but we can design bathrooms and have a 3D program that can help people see what they want.

"At the same time, I’m always on hand to answer any questions people may have.

“It was a surprise to find out we won best independent retailer and it’s an honour to know how people feel.

“I have great respect for everyone who involved and proud of everyone who has taken part.”