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Sunday, 20 April 2014

Trial run for changes to Carlisle clinic bus service

Patients attending a Carlisle community clinic will again be able to get a direct bus there and back.

Operator Stagecoach made changes to the number 60 bus route last year, meaning that patients who wanted to access services at the Hilltop Heights clinic on London Road had to walk up the hill.

But after talks with Carlisle City Council and NHS organisations, the company has agreed a trial will start on Monday that includes a drop off/pick up at the top of the hill.

The change will be reviewed in a month. Stageoach says that if there is sufficient usage, a permanent switch will be considered.

Cumbria Partnership NHS Foundation Trust service manager Fiona Dixon said they had received a lot of complaints from patients.

“A lot of the patients who need to access the services at the London Road clinic are elderly/or have mobility issues and the hill is a substantial challenge for them. We are grateful to Stagecoach for agreeing to extend their service for this trial period,” she added.

Stagecoach operations manager Mhairi Brady said: "We are happy to extend our services on a trial basis in order to ascertain if it is financially viable for us to change the route permanently and if there is sufficient usage this will be considered by the company.”

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