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Tuesday, 23 September 2014

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Closed level crossing reason why Cumbrian woman's bin not emptied

A woman is angry because her bin hasn’t been emptied this month and she’s astounded as to why.

Eileen Gillow photo
Eileen Gillow

Eileen Gillow told the News & Star the garden waste from her home in Sandy Lane, Great Corby, was last collected on March 29.

She put her bin out this month expecting her fortnightly collection to go ahead as normal.

But when it wasn’t emptied she telephoned Carlisle City Council to find out why.

She was astonished when she was told the collection lorry hadn’t called at her house because of a closed level crossing.

“There are two level crossings on Sandy Lane and one was permanently shut 30 years ago,” she said.

Miss Gillow added that the other shuts “every hour or so” for around two minutes at a time.

“It was an excuse that I was not prepared to accept,” she added.

Miss Gillow said bin lorries had problems getting to her road in the past because of cars parked outside a nearby school blocking their way past.

The retired civil servant, who has lived on the road for more than 40 years, added that she couldn’t remember such collection problems in the days before recycling. When you’re charged rates and community charges you expect a service,” she said.

The timing of this event has also caused problems for Miss Gillow.

She is a keen gardener and has spent a lot of time outside with the recent spring weather.

As a result, her bin is too full to take any more waste.

A Carlisle City Council spokeswoman said: “Unfortunately we were unable to collect the garden waste on this occasion, as the level crossing was closed and the vehicle could not gain access.”

She added: “We will gladly take any side waste accumulated due to the missed collection.”

The spokeswoman added that only one collection had been missed on Miss Gillow’s road since March 29.

The next collection date for garden waste on Sandy Lane is scheduled to be on Thursday, May 3.

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