Carlisle United chairman Andrew Jenkins says the club received an apology over the standard of officiating in last month's game against Leyton Orient.
The 3-2 defeat was marked by a number of contentious decisions by referee Thomas Parsons and his fellow officials.
Now United co-owner Jenkins has said the club has received official "acknowledgement" that they were on the wrong side of some mistaken decisions.
Jenkins commented on the situation in his latest programme notes ahead of the home game against Walsall.
The long-serving director said: "We were invited to write to the powers that be to highlight if we had any problems regarding the officiating of the game that day.
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"This was done, and an apology was subsequently received when it was acknowledged that clear handball and offside decisions weren't given.
"It's obviously good to get a response, but these decisions led to a player being sent off director after the handball, meaning a three-game suspension, and also the loss of three points to the club.
"We all know it isn't easy for officials, but I feel huge efforts have to be made to improve the standards at all levels. It will only help all aspects of the game if this is achieved."
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