10 incredible establishments in Cumbria have been highlighted for their 'world-class customer service'.

The ROSE Awards recognise the accommodation providers across England who provide visitors with the warmest of welcomes.

They celebrate the establishments where the owners, management and employees, irrespective of their star rating, style or type of accommodation, provide outstanding experiences for their customers.

Cumbria is one of the most ideal destinations for Brits as it offers a plethora of adventure, accommodation, scenic views and now, quite clearly, hospitality.

A lot of big businesses often reap these types of awards, which is what makes the ROSE Awards so special.

Here are the 10 establishments in Cumbria that offer world-class customer service:

  1. Brathay Lodge Guesthouse, Ambleside (Self-Catering) 
  2. Brontë School House, Kirkby Lonsdale (Self-Catering) 
  3. Copper View Cottage, Coniston Holidays, Coniston (Self-Catering) 
  4. Lindeth Howe Hotel, Bowness-on-Windermere (Hotel) 
  5. Little Leveret Cottage, Keswick (Self-Catering) 
  6. Pennine Potting Shed, Dufton (Glamping
  7. Powe House, Keswick (Guest Accommodation) 
  8. Rothay House, Ambleside (Guest Accommodation) 
  9. The Folly, Hall Hills, Raughton Head, Dalston (Self-Catering) 
  10. The Yan at Broadrayne, Grasmere (Self-Catering)


VisitEngland Advisory Board Member Nadine Thomson said: “The ROSE Awards celebrate and champion the accommodation businesses across England who go above and beyond in their customer service to guarantee visitors have amazing experiences.

"There truly is a place to stay to suit all tastes and budgets in England and these awards also highlight the exceptional variety on offer.

"From our wonderful English inns and pubs with rooms to glamping, camping and farm stays in beautiful countryside and coastal locations.

"From traditional B&Bs and self-catering cottages to luxury boutique accommodation, there really is something for everyone.”