A Carlisle surgery has thanked customers for their patience as it deals with phone line problems.

Spencer Street Surgery in Carlisle is currently experiencing issues and is advising customers that they may experience long delays, as calls can only get through on one line.

The surgery is asking that where possible people use the online consultation service, accessible here: www.online-consult.co.uk/org/spencer-street-surgery.

For urgent medical advice patients are asked to contact 111.

The surgery apologises for any inconvenience and thanks everyone for their patience.

The issues began yesterday and the North Cumbria Clinical Commissioning Group said it is working to resolve the problem as quickly as possible.