Northern has blamed its Christmas Eve train cancellations on “unprecedented” levels of staff sickness and holiday entitlements.
The train operator said it was ran a reduced service on December 24 from stations across the north west, including the Carlisle via Whitehaven to Barrow line.
The company apologised to passengers in a statement for the disruption.
“Alongside the annual leave entitlements at this time of the year, we had unprecedented levels of sickness,” a Northern spokesman said.
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