THE mother of a Carlisle woman who suffers from mental health problems said being sent to prison has made her condition worse.

Jennifer Ramsay, 40, Sybil Street, of has been jailed three times since July last year for repeatedly calling the emergency services - the latest being a seven-week period on remand.

She has been released following a trial on Friday where she was cleared of making nuisance calls to the emergency services.

Her mother Jean Ramsay, also of Carlisle, has bravely spoken out about her daughter’s case to highlight how important it is that she and others in a similar situation get the specialist help they need.

In 2018 Miss Ramsay persistently called the emergency services and was brought before the courts on a number of occasions. But Mrs Ramsay said her daughter did not intend to be a nuisance.

“She was just trying to get help and nobody was listening to her. I know she has done wrong by doing that when there was other people needing the services but prison is not the place for her. It is just making her condition worse. She is traumatised,” said Mrs Ramsay.

“It’s just a nightmare. It’s not sustainable.

“All the time we are thinking what can we do with Jennifer. Will she be safe. It’s always at the back of your mind, how to keep her safe and keep her out of trouble.”

She added that she fears her daughter will take her own life.

“She has tried it a lot of times but it’s not a case of if, I think it’s a case of when,” said Mrs Ramsay.

“If she had some way of taking her own life in prison I think she would have done it.”

Miss Ramsay’s brother Ian Ramsay added: “As far as I’m concerned the failings in the system are massive.

“She shouldn’t have been up in court or sent to prison because she is not a criminal.

“She is a victim of the system that doesn’t work.”

Miss Ramsay’s mental health started to deteriorate when she was 22 and she was later diagnosed with bipolar. Her diagnosis was later changed to a personality disorder with dependency and other traits.

In January 2017 her care was reduced from about 15 hours a week to just one and there was a significant deterioration in her mental state.

Mrs Ramsay has no knowledge of why the level of care was cut.

“I think they thought she didn’t need it. We certainly thought she did,” she said.

“She also had one hour a week with a community psychiatric nurse. She discussed things with her and they did try to put things in place but Jennifer was really not in a fit state to make the most of these.

“When she was at home on her own and she got panic-stricken she could only ring the [Crisis Team] line once in 24 hours.

“Her condition has just gone up and down like a yo-yo and its just getting worse.”

Mrs Ramsay can’t see an end to the situation, and the vicious circle her daughter has found herself in, unless she can access the care she needs. The family had been working to arrange this prior to her release but there is currently nothing new in place.

A spokesperson from Cumbria Partnership NHS Foundation Trust said: “We are not able to comment on any specifics of a patient’s care however we can confirm that a number of different agencies have been involved in supporting Miss Ramsay and that a comprehensive care package, involving her family, has been offered to her.

“We continue to work together to ensure she is offered appropriate support.

“There are multi agency processes in place to support those with mental health issues in custody, and in prison, which we and all others involved in their cases must, and do, follow.”