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Wednesday, 23 July 2014

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Residents fighting in Cumbrian care home, report reveals

Fighting pensioners, outbreaks of vomiting bugs and a delay in incident-reporting have all been revealed at a failing care home.

Less than six weeks after Care Quality Commission (CQC) inspectors criticised Yanwath Care Home, in Penrith, it has published another damning report.

Despite being subject to enforcement action, the latest report ruled the home was falling short of basic standards in eight areas:

  • care and welfare of people who use services
  • meeting nutritional needs
  • safeguarding of people who use services
  • cleanliness and infection control
  • safety and suitability of premises
  • staffing
  • assessing and monitoring the quality of service provision
  • records

As well as finding “physical and verbal assaults” among residents, the report also raises concerns over infection poor control – revealing there were two separate outbreaks of norovirus last year – and notes the delay in reporting incidents to both social services and the CQC.

Despite the heavy criticism, the residents and their families were quick to praise the staff for their patience and the time they spent with relatives.

Inspectors did also pay tribute to the improvements been made and the efforts of staff but said there are simply not enough workers.

The home was run by Hemingway Group Limited before it went into administration in 2013.

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