Move to Devon or lose your jobs, Cumbria call centre staff told
Last updated at 12:20, Tuesday, 26 February 2013
Nine call centre staff in Whitehaven are set to lose their jobs, unless they move to Devon.
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well Ian with the opinion that you have of Cumbria and its people you are certainly not going to be missed..the people of west cumbria give excellent service to those who are polite and courteous ..maybe it was your hostility and ego that they found objectionable..
Ian, maybe the Companies who set up Call Centres should be the ones responsible for training their staff up correctly in Good Customer Service,don't you think?!
This comes as no surprise to me. Call centres rely on staff that can provide great customer service and as a fairly new resident to Whitehaven I have to say that great customer service is not something that West Cumbrians are particularly good at. I am shocked at the appauling service I get when shopping or eating out in Whitehaven and Workington. No customer skills anywhere I go. I have resigned my job and can't wait to get away from this place. On that basis if I owned a call centre in Whitehaven, I'd move it somewhere else too!