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Cumbrian fans gutted over Lady Gaga tickets

An online ticket agency has gone out of business leaving Lady Gaga fans devastated and out of pocket.

Carlisle Travel Ltd has ceased trading despite taking hundreds of pounds from people in Cumbria for the eccentric superstar’s concert in Manchester in September.

One fan is now seeking legal advice on behalf of those who lost money.

Another victim is Eva Hill, 37, who paid out £200 for two tickets and had been due to see the concert on September 11 with a friend after saving up for more than a year.

Miss Hill, who had bought a dress especially for the occasion, said: “I’m devastated, gutted. I’m a wreck at the minute I’m not your average Gaga fan. I saved up for over a year to get these tickets. It was very important to me.

“Lady Gaga changed my life and gave me confidence with the way she overcame bullying. I have had a bit of a rough life and lacked confidence but when she came along and said, ‘Be who you want to be’ I said, ‘Why not?’

She added that she wanted to warn others of the potential pitfalls of online booking.

Miss Hill, of Croft Head View, Lowca near Whitehaven, started to become suspicious when the company’s Facebook page went down and she couldn’t reach the company owner by phone or email

The News & Star has asked the company for a response but has received no reply.

However, a statement has now appeared on their website which claims that they ceased trading on August 1 and will not be issuing refunds directly.

It also insists that it wasn’t their fault and that they too had lost a “substantial amount of money” when their main supplier went bust.

The statement blames a company called Alpha Entertainment Ltd but the News & Star has so far been unable to find any record of a ticket supplier of name.

Stephen Faulkner, of Haughton Road in Sheffield is also seeking legal advice on behalf of the victims.

He said: “I am one of many people that bought concert tickets from a company called Carlisle Travel.

“I paid £150 for two tickets for me and my wife for a Lady Gaga concert in Manchester.”

The company has been reported to Action Fraud, Trading Standards; the website provider, to Gumtree where the tickets were advertised.

A spokesman for Action Fraud said he could not comment on individual cases but it warned people to watch out for possible ticket scams.

The statement appears on

Have your say

@Kevin...nobody is being nasty, people who dont like Lady GaGa are allowed their opinion too you know without being labelled a 'troll', you want people named and shamed in the News And Star for saying Lady GaGA is rubbish?? are you serious? grow up

Posted by Kevins Wrong on 14 August 2012 at 17:48

Go see REAL music. Toy are touring soon, I strongly recommend them. Stop being spoonfed commercial rubbish from Radio 1 and broaden your mind.

Posted by Doug Heffernan on 14 August 2012 at 14:08

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