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Tuesday, 31 March 2015

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Cumbrian care home gets all-clear after latest inspection

There are no longer any concerns about a west Cumbrian care home which had been previously accused of putting lives at risk.

Kirklands care home photo

Related: Major improvements at under-fire Cumbrian care home

A series of unannounced inspections at Kirklands, in Sullart Street, Cockermouth, have shown the complete turnaround performed by the owners.

The latest report by the Care Quality Commission (CQC) examined five basic standards including residents receiving safe and appropriate care and that they were protected from abuse.

The home was given a clean bill of health on all standards, with inspectors heaping praise in many areas.

The positive inspection is even more remarkable given the damning report published on the home in October last year.

On that occasion the CQC reported the case of “more than one person with dementia” wandering out of the building and “putting themselves in some danger”.

Other residents were found to be at risk of malnutrition and dehydration.

A follow-up visit showed immediate improvements and the report published earlier this week revealed the efforts taken by care provider Anchor Trust.

It states: “We saw that Anchor had ensured that difficulties in the service were dealt with as quickly as possible.

“The service had a new general manager who was in the process of becoming the registered manager. This person had the right kind of training, qualifications and experience to manage the service.

“The company had ensured that an experienced manager had been in place until they recruited this new manager. We had evidence to show that both these managers had put into place effective systems to ensure the home was well led.”

Residents in the dementia care unit were found to be “more settled” and people told inspectors that they had “plenty of choice in activities” and were happy.

Inspectors noted: “ We spoke to staff who displayed empathy and understanding of people’s needs.”


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