Tuesday, 01 December 2015

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Carlisle couple accuse landlord over 'dilapidated' bungalow

A couple have accused Carlisle’s biggest social landlord of leaving them to live in a damp and dilapidated bungalow.

Mary Storey photo
Mary Storey in her bathroom

John Storey, 51, and his wife Mary, 56, say they are fed up with the condition of their home in Cumrew Close, Durranhill, which they rent from Riverside Carlisle.

They say the bungalow is in such poor condition that they are unwilling to let Mary’s grandchildren visit.

The problems currently affecting the property, says John, include:

  • A leaking shower;
  • Tiles falling off the wet room wall;
  • Ill-fitting doors;
  • Nails protruding through the ceiling;
  • Dampness.

John said: “My wife has lived in the house for 20 years and I’ve been here for eight, and the problems are terrible.

“My wife had a spell in hospital because she had pleurisy, which I believe is linked to the damp but it’s affecting us both. I can hardly breathe when I’m in that house.

“It’s so damp it stinks.”

He added: “The clothes we have there are going mouldy with the damp and we’ve been telling Riverside about this for years but it doesn’t get sorted.

“If we turn on the shower, the water just leaks out onto the carpet.

“All of the tiles fell off the wall and they’re now lying on the floor in the shower.

“When you’re in the sitting room, you can see the nails protruding out of the ceiling. It’s not right.”

The couple’s Botcherby ward county councillor Robert Betton said he was working with Riverside to find a solution to the problem.

He said: “They had problems in this property in 2011 in the bathroom, kitchen, and living room and they were pleased when it was sorted then but the damp appears to have come back.

“It’s a little worse now and you can smell the damp as soon as you walk into the property. Nobody should have to live in those conditions.

“I’ve spoken to Riverside and they do seem to be addressing the problem.

“They’re scheduled to look at the shower on May 28.”

A Riverside spokeswoman said they, together with Carlisle City Council Environmental Health, had inspected the house but couldn’t find any damp.

“We will be replacing Mr and Mrs Storey’s bathroom floor and work on this is due to start at the end of May,” she said.


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