Council says sorry for major delays as result of Carlisle traffic survey

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A major traffic survey taking place across Carlisle will be suspended at key times to ease congestion.

Cumbria County Council has apologised for the lengthy delays faced by motorists on roads into and out of the city.

Drivers have experienced significant issues as a result of the study.

This morning, huge tailbacks stretched from Eden Bridge right up to the Kingstown roundabout, due to traffic being stopped at Eden Bridge - which was reduced to one lane heading towards the city.

Some motorists were reporting delays of up to 50 minutes getting to work.

The council is carrying a four-day programme of roadside interview traffic surveys.

They started on Monday and finish tomorrow.

Sites have been chosen on busy routes across Carlisle, including Botcherby Bridge on Warwick Road on Monday.

The surveys are being undertaken to gather information on journey patterns.

They involve stopping a sample of drivers and asking them to volunteer to answer questions about their journeys.

Each survey site is operated in one direction, on one day only, with interviews expected to take between two and three minutes.

Traffic controls are provided by Cumbria police.

The council this morning apologised for the delays.

On Twitter they wrote: "Cumbria County Council is aware of the traffic congestion this morning. A broken down vehicle and inclement weather also contributed to delays. The council wishes to apologise to road users for the inconvenience this has caused.

"Officers are on site now to monitor the flow of traffic and will temporarily suspend the surveys as and when required to ease congestion throughout the day.

"The surveys are vital to gather data which helps inform key decisions around improving the highways network throughout the city and surrounding area."

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Kevin   Stuart , Carlisle Monday, 17 July, 2017 at 6:30PM
Crossings over Castle Way, trees being cut down on Warwick road to make more lanes on road and now this unbelievable survey. When will the madness end. The bypass was built to ease congestion in the centre of Carlisle and very successful its been, Now the council in their wisdom want to return the traffic jams to Carlisle with these hare brained schemes and surveys.
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Rw   , Carlisle Monday, 17 July, 2017 at 6:12PM
Yes, it's a daft idea but people saying they avoid Carlisle in general because of traffic don't know how lucky they are. If they lived further south then they'd know about traffic congestion. We don't have any here.
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Angela   skelton , Burgh by sands Monday, 26 June, 2017 at 4:21PM
We live in burgh by sands and do our best not to go into Carlisle for anything ! And I mean anything the traffic in Carlisle is horrendous at any time of day just add to that the unnecessary crossing at the castle the half a brain cell that came up with that idea should be sacked !! I'm sure CCC are out to kill this city off !! We drive to Penrith and Dumfries for our shopping these days it's quicker than going into our local shops!
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Carlisle resident   , Carlisle Wednesday, 12 July, 2017 at 11:41AM
Angela, I'm surprised no one else has commented on whose Idea it was. In case you are still in the dark it came from a former councilor after she - oops! they, retired as a councilor. Begs the question why did the council in power take any notice, other than no alternative ideas to put into practice before the money disappeared as they were too late to use it.
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Flipping   Boiling , Carlisle Friday, 23 June, 2017 at 10:45AM
Shows the mentality of Cumbria County Council who disorganised this survey I'm sure that they are trying their best to kill this city. I live on the outskirts and will do anything that I can do I don't have to go into Carlisle anymore and it's all down to the stupid Council. They haven't got a quarter of an ounce of brain between them. It's time they went.
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city resident   , Carlisle Thursday, 22 June, 2017 at 4:55PM
Obviously the council workers responsible for organising the census either get to work very early or very late so they will be unaware of the volume of traffic under normal conditions, let alone when disrupted by this exercise. I'm sure I have seen similar things done but the drivers being questioned are directed into a laybe and other traffic allowed to keep moving.
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tap   loader , carlisle Thursday, 22 June, 2017 at 4:29PM
Who ever thought up this Laurel/Hardy sketch should be tarred and feathered,then made to walk round town apologizing.Only this council can think up original sketches like this,maybe Granada tv would be interested.
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David   Eyley , Rosley Thursday, 22 June, 2017 at 3:13PM
I was lucky enough to have left early for the place I was working yesterday, but saw the tailbacks. I have to ask if anyone from the council had bothered to inform the good people of Carlisle and surrounding districts? I certainly hadn't seen anything, and although it would not have made too much difference, at least the public would be aware of what was happening. I realise that surveys have to take place in some form, but surely on line would be better - in this day and age of Number plate recognition? Can't wait for this situation to arise everyday when that ill-conceived and unnecessary crossing is opened......Oh joy!
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Andy   Wright , Carlisle Thursday, 22 June, 2017 at 1:06PM
Stop moaning! It was clearly the best way to collect the data. Motorists would NOT bother completing these surveys if they were sent to their homes, Postage alone would of cost our Council thousands of pounds. It was one day....one day! Life goes on.
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Sheila   Gower , Carlisle Thursday, 22 June, 2017 at 12:42PM
I was stopped on London Road earlier this week, it wasn't peak time so not that bad but the council does need to think before doing things like this.Simple questions like...will this delay the traffic at a peak time? A non driver would be able to answer that one.Much easier to plan in advance rather than delay and annoy those people trying to get to school or work,maybe even costing some pay.
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Steve   - , Carlisle Thursday, 22 June, 2017 at 12:25PM
It's about time people were sacked. Especially the one who came up with the crossing idea at the castle.
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Bill   Watson , Carlisle Thursday, 22 June, 2017 at 11:02AM
I got stuck in it later in the afternoon for 45 minutes! At the time had Radio Cumbria on and there was a woman called Angela APOLOGISING FOR THE MORNING's delay - and here we all were sat in yet another !! Police car with its blue lights flashing - which indicated it had the force of the law behind it - and two PCs who looked so fed up and in need of a good drink of water - just standing there - and Angela was telling us on the radio WE DO NOT NEED TO STOP FOR THE CENSUS......... so why were two Police Officers and a vehicle taken off out of Police work for that time ???????? Lots of questions need answering - especially Angela's comments on radio (which presumably are available on BBC iplayer)
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Ted   Muir , Carlisle Thursday, 22 June, 2017 at 9:54AM
I was in a line of traffic on Dalston Road when I saw the first sign ... it said CESUS Ahead etc ... great spelling guys ( the other signs were spelt correctly ) ... say no more.
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P   Doff , Thursday, 22 June, 2017 at 6:38AM
MUPPETS!
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Ashley   Ferguson , Carlisle Thursday, 22 June, 2017 at 6:26AM
Got to say this was such a stupid idea. I get that they need to collect date but there are lots of better ways to collect this data without grinding the city to a halt. I'm sure in this census they will get told once again that the castle way crossing is a terrible idea.
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jon   harrison , carlisle Wednesday, 21 June, 2017 at 11:41PM
why are the police stopping people on behalf of a civil authority
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Gerry   Smith , North Carlisle Wednesday, 21 June, 2017 at 10:40PM
Well done to whomever planned this and being considerate enough to give advance notice on Scotland Road and Eden Bridge...oh no, wait...they didn't! Well done to them for recognising that an early morning survey would cause major delays not only to people going to work, but to school children who were about to attend one of the most important days of their school year... exams...Oh no, wait, they didn't! But seriously, well done for doing it in the most draconian of fashion, in this the 21st century, a time of advanced enough technology to HAVE THE SURVEYS CARRIED OUT SOME OTHER WAY!
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mrs late for work   , carlisle Wednesday, 21 June, 2017 at 10:28PM
You couldn't make it up!!!!
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Richard   , Wednesday, 21 June, 2017 at 9:54PM
So after apologising they did it again this evening! Utter chaos. Time for the News and Star to ask some difficult questions of the council?
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Mark   Allinson , Carlisle Wednesday, 21 June, 2017 at 9:46PM
This was just another waste of money by the non other than the conservative council and it showed what problems it caused when there was other ways they could have done it by working with the police by using cameras and it will be even worse once the crossing at the castle is done nobody even wanted but the council till went ahead against our views about the bad idea will the council take the blame because a person could not be saved in time if a ambulance can't get thru the traffic of get the person to hospital in time all because of the crossing at the castle when the road is grid locked and the cars,buses, trucks can't move out the way
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John   , Carlisle Wednesday, 21 June, 2017 at 8:01PM
Survey for what. Congestion Charge ?
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Paul   , Carlisle Wednesday, 21 June, 2017 at 7:54PM
The survey is still there this evening. Obviously nothing's been learnt from this mornings disaster. This is a main arterial route and hold ups are bad eneough when there are accidents or unavoidable road works, but those responsible for this purposely created congestion should be dismissed immediately.
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James   Cornell , Carlisle Wednesday, 21 June, 2017 at 7:10PM
Not the smartest idea, I have to agree with others here, the council should have found another way to survey motorists. The council really need to look to the future & provide improved infrastructure for cyclists as a priority, cycling in carlisle during rush hour is quicker, the exercise from cycling is great for our health - whilst cutting car pollution for everyone, a recent study has also confirmed that we are exposed to far more pollution inside a car than on a cycle (just think about your car filling up with fumes as you're stuck in traffic with your fan going). If the council make cycling more convenient & safer with dedicated cycle lanes, it will be a far more appealing option for many more people in the future.
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Steve   , Carlisle Wednesday, 21 June, 2017 at 6:02PM
In the real world, anyone coming up with such an idiotic idea would be sacked. As a minimum it would be challenged and scrutinised beforehand. Just another example of how untouchable public servant roles breed arrogance, wastefulness and stupidity. Any any other walk of life the "customer" would not be treated without consideration otherwise they'd take their money elsewhere and put the organisation out of business.
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A   C , Carlisle Wednesday, 21 June, 2017 at 5:28PM
My daughter was late for GCSE exam. Usual 10 min journey took 50 mins. Poor planning by CCC
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RC   , Carlisle Wednesday, 21 June, 2017 at 5:25PM
So the council are sorry....what about the poor kids who were late and stressed for important exams. Apologies won't fix that !
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Steve   , Carlisle Wednesday, 21 June, 2017 at 3:58PM
Would it not be far more sensible for the council to use a number plate recognition system to collect registration numbers. They could then work with the police and DVLA to get details of the registered keeper and send surveys to their home address. This is likely to increase the return rate as people could do it at their leisure.
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brian   bowman , whitehaven. Wednesday, 21 June, 2017 at 2:47PM
this is what it will be like all the time when the road crossing to the castle is completed.
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barry   nichol , carlisle Wednesday, 21 June, 2017 at 1:55PM
is there no end to the incompetence and arrogance of this Council ,again they seem to take great delight in causing as much disruption and havoc in the city ,they only seem happy when the population of our fine City ,is subjugated to the will of glorified councillors ,who not only appear inept but appear to have the Collective IQ of an average Pace Egg,
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Bill   Paxton , Carlisle City Wednesday, 21 June, 2017 at 12:52PM
I haven't seen anything as bad in the way of congestion in years. Traffic heading north up Scotland Road was also disrupted as vehicles form side streets tried to get into the queue heading for Eden Bridge. What a stupid idea to stop drivers on the morning commute at the worst bottleneck into the City. I've seen cards handed to drivers at the roadside in other places asking them to complete the survey online or post in their replies. That would be way better than the chaos this morning which was irresponsible. Where's the accountability in the County for this?
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Darren   Robinson , Brampton Wednesday, 21 June, 2017 at 12:44PM
This was bureaucratic idiocy of the highest order. Whoever came up with this idea should be sacked.
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David   Howe , Carlisle Wednesday, 21 June, 2017 at 11:25AM
This is pathetic.....there are other ways of doing a survey other than inconveniencing so so many folks. We nearly missed a train leaving home an hour before departure. And, one sign was upside down, and one was incorrectly spelled. Was advance notice given? Would we have had a refund for missed train/flight? 4he 4
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Paul   Davies , Carlisle Wednesday, 21 June, 2017 at 9:59AM
This is a joke! No warning and lots of people late for work and school!
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Marcus   , Wednesday, 21 June, 2017 at 9:36AM
I'm usually one of the first to defend the Council when it takes a bashing on here, but this is utterly ridiculous. Surely there's plenty of ways to obtain the same or similar information without inconveniencing 1000s of people at one time.
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